Privacy Policy
Privacy Policy
Last updated: June 2025
This Privacy Policy explains how CoverSimply Ltd (“CoverSimply”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our website, request a quote, or purchase insurance cover.
We are committed to protecting your privacy and ensuring that your personal information is handled lawfully, transparently, and securely in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Who We Are
Simply Covered Ltd(15247145) is a UK-based insurance provider, providing temporary car, van, and motorbike insurance from 1 hour up to 9 months.
Our registered office is:
CoverSimply by SIMPLY COVERED LIMITED
Kintyre House, 70 High Street, Fareham, England, PO16 7BB
United Kingdom
We act as the data controller for the personal data you provide to us.
2. What Information We Collect
We may collect the following information when you use our website, request a quote, or contact us:
a. Information You Provide Directly
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Full name
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Date of birth
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Email address
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Phone number
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Postal address
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Vehicle registration details
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Driving licence information
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Payment information (processed securely by third-party partners)
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Any other information you voluntarily provide when contacting us
b. Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address and device type
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Browser type and version
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Pages visited and time spent on the site
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Referring site (how you found us)
3. How We Use Your Information
We use your information to:
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Provide you with quotes, issue policies, and manage your cover
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Process and confirm your payments securely
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Send policy documents, updates, and confirmations
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Respond to your enquiries or support requests
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Improve our website and services
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Comply with legal, regulatory, and anti-fraud obligations
We only collect and use your data when we have a lawful basis to do so — typically because it is:
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Necessary to perform a contract (your insurance policy)
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Required by law or regulation
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In our legitimate interest (such as improving our services)
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Based on your consent (e.g. marketing communications)
4. Payment Security
All payments are processed securely through regulated third-party providers such as Swapped.com or other authorised crypto-conversion platforms.
When you make a payment:
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You pay in GBP using your normal debit or credit card.
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Our trusted partner securely converts the payment into digital funds and transfers it to us.
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CoveredSimply never stores or has access to your card details.
These partners comply with FCA regulations, PCI-DSS payment standards, and GDPR, ensuring your payment and personal information remain fully protected.
5. How We Share Your Information
We only share your personal data when necessary to:
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Issue your insurance policy with authorised underwriters
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Process secure payments via regulated partners
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Provide customer support and communication services
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Meet legal, regulatory, or compliance obligations (such as anti-fraud checks)
We never sell your data to third parties for marketing purposes.
All partners who process data on our behalf are required to comply with strict data protection standards and are bound by written agreements.
6. International Transfers
In some cases, data may be transferred securely to trusted service providers outside the UK or EEA (for example, secure servers or customer service systems).
When this happens, we ensure appropriate safeguards are in place — such as UK adequacy decisions or Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).
7. How Long We Keep Your Data
We retain your information only as long as necessary to:
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Provide your insurance services
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Comply with legal and regulatory requirements
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Resolve disputes and maintain accurate business records
Typically, insurance and payment data is retained for up to 6 years after your policy ends, in line with FCA and accounting obligations.
8. Your Rights
Under the UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of any inaccurate information
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Request deletion of your data (where legally permitted)
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Object to or restrict certain types of processing
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Request data portability (transfer of your data)
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Withdraw consent for marketing communications at any time
To exercise your rights, please email privacy@coversimply.com
If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
9. Cookies and Website Analytics
We use cookies and analytics tools to enhance your browsing experience and improve our website performance.
Cookies help us understand how visitors interact with our site but do not collect personal details that can identify you directly.
You can manage or disable cookies through your browser settings at any time.
For more information, please see our Cookie Policy.
10. Marketing Communications
We may contact you occasionally with updates, offers, or helpful guides — but only if you’ve given us explicit consent.
You can unsubscribe at any time by clicking “Unsubscribe” in any marketing email or contacting us directly.
We never share your information with third parties for their own marketing purposes.
11. Data Security
We take your privacy seriously and protect your data using:
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Encrypted data transmission (SSL/TLS)
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Secure servers with restricted access
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Regular security audits
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Staff training and data protection policies
We continually review and enhance our security practices to keep your information safe.
12. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in regulations or how we operate.
The latest version will always be available on our website, and the date at the top will indicate when it was last updated.
13. Contacting Us
For any privacy-related questions, please contact:
Data Protection Officer
SIMPLY COVERED LIMITED
Email: privacy@coversimply.com
or
Customer Support: support@coversimply.co.uk
We’re committed to handling your information with transparency, care, and respect.
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©2025, CoverSimply, Kintyre House, 70 High Street, Fareham, England, PO16 7BB. CoverSimply is a trading name of Simply Covered Limited (Reg No: 15247145) is a subsidiary of Simply Covered Limited and is authorised and regulated by the Financial Conduct Authority (Firm reference number: 1013170). These details can be confirmed by visiting the Financial Services Register, www.fca.org.uk/register. CoverSimply acts for, and on behalf of, other regulated insurance companies. Further details may be provided on request.